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You can always use our livechat for guidance and advice on your personal jewellery insurance, your renewal and any other personal insurance needs you may have. 

If all our insurance advisers are busy don’t worry – we will always get back to you with an answer within an hour or so by email.


If you’d prefer to write down your questions or would like us to confirm something in writing you can always email us on


There are several ways to get in touch with us and we are always happy to answer any questions!

But if if time is short you can check our ‘Frequently asked questions’ page where have summarised for you the most popular questions about jewellery and art insurance policies.

It will explain some of the more complicated legal language in plain English, providing helpful examples where appropriate.